Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
USPS/CanadaPost for Canada/USA orders	2-7 business days	Free

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

ca.EssentialJayJay.com ships to Canada and to PO Box Addresses.

Please visit www.EssentialJayJay.com for US & and International orders.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

There are no custom/duty fees for American & Canadian buyers.

 

Damages

If any packages are damaged during shipping please contact us here.

 

International Shipping Policy

No international shipping on ca.EssentialJayJay.com, please visit www.EssentialJayJay.com for US & International Orders.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.